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Granikos Technology Blog

In unserem vorherigen Blog Posting haben wir gezeigt, wie die mitgelieferten Mailscape Management Berichte dabei helfen die richtigen Infrastrukturentscheidungen für Ihre Exchange Umgebung zu treffen.

Sollten die mitgelieferten Berichte nicht ausreichen, die für Sie notwendigen Informationen über Ihre Exchange Umgebung bereitzustellen, so haben Sie die Möglichkeit schnell und unkompliziert eigene Berichte zu erstellen. Natürlich stehen auch diesen Berichten die Funktionen zum automatischen Versand und die Sicherheitseinstellungen für den Zugriff auf die Berichte zur Verfügung.

Das nachfolgende Video unserer Kollegen von ENow zeigt die Erstellung eigener Berichte in Mailscape.

Mailscape ist eine Komponente der ENow Management Suite. Mit Hilfe der anderen Komponenten der Management Suite können Sie Ihre Collaboration Infrastruktur ganzheitlich mit einer Lösung überwachen. Die weiteren Komponenten sind:

  • Mailscape 365 - Exchange Online und Hybrid Monitoring und Reporting
  • Uniscope - Lync Server Monitoring und Reporting
  • Foresite - SharePoint Server Monitoring und Reporting
  • Compass - Active Directory Monitoring und Reporting

Mehr über die ENow Management Suite erfahren Sie hier: http://www.granikos.eu/de/Mailscape  

 


Gerne unterstützen wir Sie bei der Planung und Umsetzung Ihrer Exchange Server Implementierung. Sie planen die Integration mit Office 365 oder Windows Azure? Kontaktieren Sie uns für ein unverbindliches Beratungsgespräch: info@granikos.eu.
Erfahren Sie mehr über unsere Beratungsdienstleistungen auf http://www.granikos.eu.

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Das Exchange Blog Cumulative Update (CU1014) fasst interessante Themen rund um Exchange Server und Office 365 (Exchange Online) des Monats Oktober 2014 zusammen.

Exchange Server

Office 365

Lync

Allgemeine Themen

Replay

Gerne unterstützten wir Sie bei der Planung und Durchführung Ihrer Exchange Server Installation. Sie denken über eine Migration zu Office 365 nach? Wir beraten Sie umfassend über die Möglichkeiten der Office 365 Hosting Plattform. Nehmen Sie mit uns Kontakt auf: info@granikos.eu 

 

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IT Migrationen und Konsolidierungen haben ihre ganz eigenen technischen Herausforderungen. Bei internen Projekten gibt es betriebliche Anforderungen, die den Rahmen solcher Projekte durch etablierte Prozesse abstecken.

Im Rahmen einer Unternehmensübernahme kommen zusätzliche Anforderungen und Zwänge hinzu, die die Planung und Ausführung, im direkten Vergleich mit rein internen Projekten, verschärfen.

Unsere Erfahrungen aus globalen IT Konsolidierungen in M&A Situationen, können Ihnen helfen ein solches Programm erfolgreich auszuführen. Ob es sich um eine interne Konsolidierung zur Vorbereitung einer Übernahme oder um das Zusammenführen im Rahmen der Unternehmensübernahme selber handelt, unser kompetentes Programm-Team unterstützt Sie von der technischen Planung bis zur Ausführung und Projektüberwachung.

Wir haben unsere Erfahrungen in einer Präsentation zusammengefasst, die folgendes Szenario beschreibt:

  • Interne globale Konsolidierung von
    • mehr als 20 Active Directory Domänen mit insgesamt 7.000 Benutzerkonten
    • fünf Exchange Organisationen und Vorbereitung zur Office 365 Migration
  • Globale IT Konsolidierung im Rahmen eines M&A mit
    • Migration aller Benutzerkonten in ein neues Active Directory
    • Migration von mehr als 13.000 Exchange Postfächern nach Office 365
    • Einführung einer einheitlichen E-Mail Domäne über sieben Exchange Organisationen
    • Migration aller Dateiserver Daten in zentrale Rechenzentren
    • Implementierung neuer Netzwerk-Infrastruktur in allen übernommenen Standorten
    • Implementierung einer zentralisierten globalen Lösung zur Datensicherung

Die nachfolgenden Bilder demonstrieren die Situationen vor der Migration:

 Bild Active Directory Umgebung 

Bild Exchange Server Umgebung

Bild Anbindung Office 365 

Haben wir Ihr Interesse geweckt? Gerne teilen wir unsere Erfahrungen im Rahmen eines Workshops, um Ihrer Migration zum Erfolg zu verhelfen. Kontaktieren Sie uns unter info@granikos.eu.

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System Monitoring vs. Application Monitoring

When it comes to monitoring application administrators often disagree with system administrators on what to monitor and which thresholds to configure. By nature system administrators focus on system related counters and objects to monitor. They do not care about application related monitoring as those information's are out of scope of their daily work. Vice versa the same is true for application administrators.

Therefore there is no and will never be a single monitoring solution to combine totally different interests in information. On the other hand the business is highly interested in implementing a single monitoring solution to reduce the overall licensing cost (priority 1), reduce the number of servers required to host monitoring solutions (priority 2) and to eliminate the need for technical training (priority 3).

System monitoring and application monitoring systems sometimes share an intersecting set of “things” they are able to monitor. The fact is that both monitoring approaches have totally different procedures on how to monitor.

The following diagram illustrates the system monitoring approach, where a probe connects to a target and queries data using a dedicated protocol supported by the target (e.g. SNMP, WMI, SSH, etc.).

Schema PRTG System Monitoring

The solution illustrated uses PRTG which is a network monitoring solution that supports all standard protocols for monitoring. It can be enhanced by individual scripts, programs and libraries. You can find a link to PRTG at the end of this post.

In comparison to system monitoring the application monitoring approach looks very different, as the following figure shows:

Schematic Overview ENow Application Monitoring

Application monitoring relies on the existence of agents installed locally on the servers hosting the applications. This approach provides the ability to monitor from an application perspective. The agent itself performs checks depended on the application running on the same server. For example the agent checks that DNS name resolution works using the configured DNS servers on the server. If DNS resolution does not work the agent responds with an error to central management even when the DNS server itself is reachable by the system monitoring probe.

In the current IT landscape where messaging and collaboration solutions provide business functionality at a large scale and are setup in high-availability configurations the monitoring of such implementations from an application perspective is crucial. In a world where “always on” is the business goal for a mobile work force downtime of messaging and collaboration systems is an issue.

Application Monitoring Solution

 

The ENow Management Suite supports your monitoring efforts for:

  • Active Directory
  • Exchange Server
  • Exchange Online
  • Lync Server
  • Blackberry Enterprise Server
  • SharePoint Server
  • SQL Server

Mailscape is the part of the ENow Management Suite which helps you to monitor the messaging infrastructure components like Exchange Server, Blackberry Enterprise Server and SMTP relay servers.

Mailscape 365 is part of the ENow Management Suite which monitors your Exchange Online and Hybrid Exchange deployment inclusive of required hybrid components like AD FS and DirSync.

Compass is the part of the ENow Management Suite which monitors domain controllers and Active Directory specific topics.

ForeSite is the part of the ENow Management Suite which monitors your SharePoint farms and the related SQL database servers.

Besides monitoring the vitals of the application components and the infrastructure requirements (network, AD, etc.) the solution provides an extensive reporting functionality. The default set of reports fits most reporting requirements, but you can set up your own reports as well. A significant feature is the ability to provide the reports to different groups of stakeholders.

Monitoring servers should not be a time consuming task for an application administrator. Therefore the interface of the ENow Management Suite is quite handsome, as it displays all statuses in a dashboard. As long as all statuses are green the application administrator can focus on other work. When using all parts of the ENow Management Suite you act within one single dashboard, but each part utilizes it’s own security groups for access the dashboard.

How does a SharePoint administrator work with ForeSite?

The follow screenshot shows the ForeSite dashboard:

ForeSite One-View Dashboard

If the dashboard uses a traffic light approach to signal good, warning and error states. This makes it really easy to focus on section of the application infrastructure where some is not in a healthy state. It cannot be any more intuitive.

By just clicking on the signaling rectangle you dig deeper to the next level of information:

ForeSite One-View Dashboard - Timer Job Error

It seems as if there is something wrong with a SharePoint timer job. But what is going on?

ForeSite One-View Dashboard - Timer Job Error - Level 2

Ok, it is not the SharePoint timer service itself. It is just one of the timer jobs itself.

ForeSite One-View Dashboard - Timer Job Error - Level 3

The Application Addressed Refresh Job is offline since 3.4 days. That is a valuable information and the SharePoint administrator knows where to start to solve this issue.

This is a basic example how an application monitoring solution can help to identify the error.

The reporting functionality of ForeSite helps to gather a lot of different data from a SharePoint farm. Those reports can be executed manually or be sent automatically by email on a recurring basis. The reports overview displays a list of different reports which are available by default:

ForeSite - Professional SharePoint Reporting

With the proactive monitoring of critical SharePoint services, like Site Availability, Timer Jobs, Search and Index, and content databases ForeSite helps the application administrator to focus on daily work. The alerting functionality helps to reduce the response time in the case of an error and therefore helps to reduce the overall business impact to a minimum.

Conclusion

The classic system monitoring solution is the interface of the administrative personnel responsible for the IT infrastructure itself. The application monitoring solution is the main interface for application administrators and runs on top of the IT infrastructure. Even when some components (disk, memory, CPU, …) are measured by both components.

Besides monitoring of different important aspects of the application an application monitoring solution provides the ability for application specific reports. Those reports and even the dashboard itself can be made available to different groups of stakeholders in the company using Windows credentials.

An application monitoring and reporting solution is a valuable addition to classic system monitoring.

What are your thoughts on system and application monitoring? Leave a comment.

Get your free 21-day trial of the ENow Management Suite today: http://www.granikos.eu/en/Products/ENowManagementSuite 

Need more professional consulting on Exchange Server, Office 365 or Exchange configurations? Do not hesitate to contact us by email: info@granikos.eu

Links 

 

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Die nachfolgenden Videos von Exchange MVP Michael Van Horenbeeck (aka Michael Van Hybrid), zeigen Best Practices und Troubleshooting rund um Exchange Hybrid Deployments.

Screenshot Stairway To HEaven  Stairway to Heaven: Best Practices for Hybrid Deployments
Screenshot Troubleshooting Exchange Hybrid Deployments Troubleshooting Exchange Hybrid Deployments
Screenshot What Exchange Administrators Need to Know about Hybrid Deployments What Exchange Administrators Need to Know about Hybrid Deployments

 

Gerne unterstützen wie Sie beim der Implementierung einer Exchange Hybrid Umgebung oder einer Migration zu Exchange Online. Kontaktieren Sie uns: info@granikos.eu

Mit Mailscape und Mailscape 365 erhalten Sie eine Monitoring und Reporting Lösung, die Ihre Exchange Server oder Exchange Hybrid Umgebung zuverlässig überwacht.
Mehr erfahren: http://www.granikos.eu/de/Mailscape.

 

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