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Just can't get enough of IT

This blog is about mostly anything in IT. But the primary focuses are Microsoft Technologies like Exchange, Office 365, Azure and Cloud Security.

Troubleshooting Outlook connectivity issues with Office 365 is tricky. Administrators can use two valuable tools provided by Microsoft to identify and even fix client related connectivity issues.

1. Outlook Account Test Page

Start with the Outlook account problems test page in the Office 365 portal. You need to log on as the Office 365 user having issues.

SARA Server

The site tests for the following:

  • You cannot create an Outlook profile or you are asked for your password repeatedly when creating one.
  • You cannot connect to your mailbox or receive an error that a mailbox cannot be found.
  • You are getting invalid license errors or messages that Office cannot verify the license.

If no issues are identified after you've logged on to Office 365, move to the next step.

2. Support and Recovery Assistant

The Microsoft Support and Recovery Assistant (SARA) for Office 365 is click to run tool that is installed and executed locally.

Support and Recovery Assistant (SARA)

These two tools fix most of the Outlook connectivity issues you are facing as an Office 365 administrator.

Links

 

Enjoy Office 365

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Office 365 for Exchange Professionals CoverBook Review

During DEV/IT Connection the new release of Office 365 for Exchange Professionals has been published.

Personally I recommend this book to every Exchange professional who wants to implement Exchange Hybrid setups or needs to migrate to Office 365. If you want to be successful, read this book and use it as a reference.

The information provided reflects the experience of the authors who contribute to the Exchange community regularly. This has been written without any Office 365 marketing stuff in mind. (As one of the authrors is Tony Redmond).

The chapters provide an overview of the various technologies as well as detailed informations for the day to day work of an Exchange administrator. Notes from the field help to understand the complex (or not so complex at all) requirements of Exchange hybrid configurations.

Due to the nature of "The Service", an Exchange administrators needs to keep up with the changes deployed constantly. This book covers the most recent changes and evolvement to "The Service" like Groups or Delve.

I will kep it short:

Buy It. Read It. Enjoy It.

Not joking...

Buy the Book

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Michael Hall of MCS has published on excellent Excel tool to simplify the migration of on-premise Exchange mailboxes to Office 365.

The script does support not special characters in display names as it is intended to work with ASCII files.

The textfile type used by Excel VBA code has been changed from 437 to 65001.

When you want to use the attached Excel file you are required to create an UTF-8 export when collecting mailbox data. The required PowerShell code is as follows:

$mbx=Get-Mailbox -resultsize unlimited; $mbx | foreach-object {$UPN = $_.UserPrincipalName; $EmailAddress = $_.PrimarySmtpAddress;$OU = $_.OrganizationalUnit; $Type = $_.RecipientTypeDetails; $_ | Get-MailboxStatistics | select @{Name="UPN";expression={$UPN}},@{Name="EmailAddress";expression={$EmailAddress}},@{Name="Type";expression={$Type}},@{Name="OU";expression={$OU}},DisplayName,@{Name="TotalItemSize(MB)";expression={$_.TotalItemSize.Value.ToMB()}},LastLogonTime}|Export-csv .\Mailboxes_Output.csv -notype	-Encoding UTF8

Then just follow the instructions provided in Michaels blog post.

Links

Download

 


Unsure, if you should migrate to Office 365? You want to know more about security of cloud applications and services? Your Exchange Server infrastructure requires an upgrade? Contact me via email: thomas@mcsmemail.de

 

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Join ENow on Sept. 24 during MSExchange Con 2015 for our segment “Can You Trust Office 365?” hosted by ENow’s Exchange Server MVP Michael Van Horenbeeck.

In this webinar, we’ll recap the Office 365 outage, offer troubleshooting and monitoring strategies, and serve up hybrid best practices to provide visibility in a cloudy world.

Ultimately, we’ll answer the question – Can you trust Office 365?

When

  • September 24, 2015

Register here


 

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