MVP - Most Valuable Professional

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This blog is about mostly anything in IT. But the primary focuses are Microsoft Technologies like Exchange, Office 365, Azure and Cloud Security.
On September 15, 2014
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Exchange and other MTAs use DSNs (Delivery Status Notifications) and NDRs (Non Delivery Reports) to notify the sender or sending MTAs (Message Transfer Agents aka Mail Servers) about the varioius statuses of a given email message. In Exchange those messages are generated primarily by the categorizer component of the transport service.

You can use the New-SystemMessage cmdlet to create new messages. These messages can even be localized and can contain Html tags for properly styled notifications.

From a system perspective the various notifications used are named and fulfill a specific purpose.

Report and receipt types (Exchange Version independent) used for notification

  • Delivery Receipt (DR)

    Report confirming that a message was delivered to its intended recipient

  • Delivery Status Notification (DSN)
    Report describing the result of an attempt to deliver a message

  • Message disposition Notification (MDN)
    Report describing the status of a message after it has been successfully delivered to a recipient. Examples: read notification (RN) or non-read notification (NRN)
    Defined by RFC 2298 and controlled by Disposition-Notification-To header

  • Non-Delivery Report (NDR)
    Report indicating to the message sender that the message could not be delivered to the intended recipients

  • Non-Read Notification (NRN)
    Report indicating that a message was deleted before is was read, when a read receipt was requested

  • Out Of Office/Facility (OOF)
    Report indicating that the recipient will not respond to a new message
    OF referes to the Microsoft original term „out of facility

  • Read Notification (RN)
    Report indicating that a message was read

  • Recall Report (RR)
    Report indicating the status of a recall request for a specific recispient
    A recall request is used when a sender tries to recall a sent message by using Outlook



This post has first been published in my personal legacy blog here.

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